NHTSA Complaint #10428920 — 2009 VOLKSWAGEN JETTA
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10428920 |
| Vehicle | 2009 VOLKSWAGEN JETTA |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 42,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
DURING THE SNOW STORM THE CLUTCH AND THE FOUR WHEEL DRIVE DID NOT ENGAGE. I WAS DRIVING SLOWLY ALONG WITH THE TRAFFIC AND THE AS THE CAR STARTED TO ASCEND AN INCLINE IN THE ROAD, IT STARTED TO SKID; AND WHEN I ENGAGED THE BRAKES, ATTEMPTED TO CHANGE GEARS, THE CLUTCH WOULD NOT ENGAGE. WHEN THE CAR CAME TO A STOP,THERE WAS A ODOR OF BURNING RUBBER. I CONTACTED VW AMERICA ABOUT THE FAILURE, THEY COVERED THE COST OF THE PART AND NOT THE SERVICE AS A CUSTOMER APPRECIATION GOOD WILL GESTURE. *TR
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