NHTSA Complaint #10428837 — 1999 ACURA TL

WHILE DRIVING, THE CAR COMPLETELY TURNED OFF ELECTRICALLY. I WAS REQUIRED TO PULL OFF THE ROAD WITHOUT ANY POWER ASSIST TO THE BRAKES OR STEERING. MY MECHANIC INDICATED THAT THERE WAS AN OLD RECALL OF THIS PART AND AFTER CHECKING WITH ACURA THEY STATED IT HAD BEEN REPLACED PREVIOUS TO MY OWNERSHIP. WHILE THE DEALERSHIP FIRST STATED THAT IT WAS COVERED WHEN THEY REPLACED THE PART THEY SAID IT WAS NOT COVERED AGAIN UNDER THE RECALL BY ACURA. WHEN I CALLED THE COMPANY TO INQUIRE ABOUT THIS AT FIRST THE REPRESENTATIVE STATED THAT IT WAS COVERED AND THEN SOMEONE ELSE SAID IT WAS NOT COVERED. EVEN THOUGH THEY AGREED TO REPLACE THIS PART FREE OF CHARGE THE DEALERSHIP WAS QUITE PUSHY THAT THEY WERE 'RIGHT' ABOUT IT NOT BEING 'COVERED'. MY COMPLAINT IS THAT THIS WAS A VERY SERIOUS INCIDENT, AND I BELIEVE THAT THE PART FOR WHAT EVER REASON SHOULD BE REPLACED W/O COST TO ANY CONSUMER. *TR