NHTSA Complaint #10428822 — 2008 KEYSTONE FREEDOM LITE

TL* THE CONTACT OWNS A 2008 KEYSTONE FREEDOM LITE RV TAG-A- LONG. THE CONTACT STATED THAT TWO RAILS FRACTURED ON THE SLIDE OUT BED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE SLIDE OUT ONCE BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS WAITING ON THE MANUFACTURER TO GIVE THEM A RETURN CALL BEFORE REPAIRING A SECOND TIME. THE MANUFACTURER STATED THAT THE CONTACT SHOULD TAKE THE VEHICLE BACK TO THE DEALER FOR REPAIRS. THE VIN WAS NOT AVAILABLE. THERE WAS NO FAILURE MILEAGE ON THE TAG-A LONG.