NHTSA Complaint #10428681 — 2005 BUICK TERRAZA

FOR MONTHS, ALMOST 8 NOW, I HAVE BEEN TO THE DEALERSHIP NUMEROUS TIMES TO HAVE MY 2005 BUICK TERRAZA SERVICED FOR PROBLEMS WITH THE SLIDING DOORS. I HAVE HAD THE LATCH SYSTEM REPLACED ON THE PASSENGER SIDE SLIDING DOOR BECAUSE THE DOOR WOULD NOT SHUT AND WOULD CONTINUE TO DING. LESS THAN 8 MONTHS LATER I HAD THE ENTIRE POWER DOOR MODULE AND DOOR CONTACTS REPLACED ON THE PASSENGER SIDE SLIDING DOOR. I ALSO HAD THE CONTACTS REPLACED ON THE DRIVERS SIDE SLIDING DOOR, AND NOT EVEN 2 WEEKS AFTER BEING REPAIRED THE DRIVERS SIDE SLIDING DOOR WOULD NOT CLOSE AUTOMATICALLY AND WHEN WE MANUALLY CLOSED THE DOOR IT WOULD DING CONSTANTLY, EVEN WHILE DRIVING! SO ANOTHER TRIP INTO THE DEALERSHIP TO HAVE IT LOOKED AT AND IT SEEMS I NEED TO SPEND ANOTHER $600 DOLLARS TO HAVE THE DRIVERS SIDE SLIDING DOOR LATCH SYSTEM COMPLETELY REPLACED, APPARENTLY IT WAS FINE 10 DAYS PRIOR WHEN I BROUGHT INTO THE DEALERSHIP, BUT THE FEW TIMES WE USED THE DOOR CAUSED MAJOR LATCH ISSUES. THIS YEAR ALONE I HAVE SPENT ALMOST $2200 ON THE SLIDING DOORS (NOT INCLUDING THE $600 I WILL BE SPENDING ONCE THE LATCH IS ORDERED AND REPLACED), THE DEALERSHIP LOVES SEEING ME WALK IN BECAUSE I HAVE YET TO SPEND LESS THAN $500 THERE AT A TIME. MY FUELS LINES HAD TO REPLACED WHEN THE VAN WAS LESS THAN 3 YEARS OLD, THAT IS ONLY AFTER THE DEALERSHIP TOLD ME IT WAS A THE FUEL SENSOR THAT NEEDED REPLACING, $375 FOR THAT AND WHEN I GOT THE VAN HOME I HAD TO HAVE IT TOWED BACK TO THE DEALERSHIP BECAUSE, COME TO FIND OUT, IT WAS NEVER THE SENSOR, BUT THE FUELS LINES THAT WERE CORRODED AND NEEDED TO BE REPLACED, NOT COVERED UNDER WARRANTY EITHER, BECAUSE REPLACING FUEL LINES IS CONSIDERED WEAR AND TEAR... YEP AFTER 3 YEARS. I AM WONDERING IF IT IS THE DEALERSHIP I AM TAKING MY VAN TO ,OR THE VAN ITSELF... I THINK ITS A COMBINATION OF BOTH. I AM JUST COMPLETELY FRUSTRATED. *TR