NHTSA Complaint #10428431 — 2007 FORD FREESTYLE

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY LUNGE FORWARD WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE THROTTLE WAS REPLACED. A FEW MONTHS LATER, THE POWER TRAIN LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FIRST FAILURE, BUT NOT THE SECOND FAILURE. NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 60,000.