NHTSA Complaint #10428415 — 1998 FORD WINDSTAR

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA

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Complaint Details

ODI Number	10428415
Vehicle	1998 FORD WINDSTAR
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	October 3, 2011
Date Filed	October 4, 2011
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WAS INFORMED THAT SUB-FRAME (ALSO CALLED ENGINE CRADLE) IS RUSTING AWAY ON MY VAN. AFTER LOOKING ONLINE, IT SEEMS THIS IS A COMMON ISSUE AMONG THESE VANS, WHICH IS CAUSED BY THE USE OF INFERIOR STEEL AND AN AC LINE RUNNING OVER THE SUB-FRAME. MY ENGINE CAN NOW LITERALLY FALL OUT UNLESS I PAY OUT-OF-POCKET TO REPLACE THIS. I KNOW NHTSA HAS AN INVESTIGATION INTO THIS, BUT I CAN'T WAIT MONTHS FOR A RECALL WHILE MY FAMILY USES THIS VEHICLE DAILY! PLEASE RECALL THIS PROMPTLY, MANY PEOPLE ARE PAYING THOUSAND FOR OUT-OF-POCKET REPAIRS ON AN ISSUE FORD SHOULD HAVE TO COVER. *TR

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