NHTSA Complaint #10428369 — 2001 CHEVROLET SUBURBAN

I HAVE A 2001 CHEVY SUBURBAN THAT COMPLETELY STALLED OUT, (SEPT 29,2011) WHEN I WAS GETTING READY TO TRANSPORT MY FOUR YOUNG CHILDREN TO SCHOOL. PLEASE NOTE, THAT I'M IN AN AREA THAT IS NOT ACCESSIBLE BY PUBLIC TRANSPORTATION. THIS MEANS THAT WHEN MY CAR IS DOWN, I'M AT THE MERCY OF FRIENDS AND NEIGHBORS WHICH IS QUITE AN INCONVENIENCE. I HIRED A SERVICE GUY TO DIAGNOSE THE PROBLEM AND HE SAID IT WAS A PROBLEM WITH THE CRANKSHAFT. WHILE ORDERING THE PART, HE WAS NOTIFIED THAT THE PART WAS ON A RECALL LIST. I CHECKED THE WEBSITE NHTSA.GOV TO VERIFY AND THE RECALL #07V521000 DID EXIST. I CONTACTED THE CHEVY DEALER (NASH CHEVROLET) IN SNELLVILLE AND WAS TOLD THAT MY VIN# WAS NOT IN THE BATCH AND IF THEY SERVICED IT, THE COST WOULD BE $2500. I CONTACTED THE MANUFACTURER AND WAS TOLD THAT MY PROBLEM COULD BE ATTRIBUTED TO WEAR AND TEAR. I WOULD LIKE TO KNOW IF THERE IS ANY POSSIBILITY TO GET THE DEALER TO REPAIR MY CAR AND IF IT'S POSSIBLE TO HAVE THE INVESTIGATION REOPENED AND THE SCOPE ADJUSTED TO INCLUDE ALL 2001 SUBURBANS THAT ARE NONCONFORMING. I WOULD LIKE TO ALSO KNOW, HOW DOES GM/CHEVY DETERMINE WHICH CUSTOMERS DESERVE TO BE SAFE ON THE ROAD, AND WHY WEREN'T ALL THEIR QUALIFYING CONSUMERS NOTIFIED. IS GM ABOVE THE LAW? HOW IS IT THAT GM IS NOT ALLOWED TO COMPLY TO THESE FEDERAL LAWS AFTER AN INVESTIGATION HAS BEEN CONDUCTED? DOES GM ONLY RESPOND TO THEIR CUSTOMERS IF THEIR IS DEATH AND DISMEMBERMENT OR IF LITIGATION IS INVOLVED? PLEASE ADVISE. *TR