NHTSA Complaint #10428318 — 2010 FORD FOCUS SUSPENSION

Complaint Details

ODI Number	10428318
Vehicle	2010 FORD FOCUS
Component	SUSPENSION
Date of Incident	October 29, 2010
Date Filed	October 3, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

BOTH REAR TIRES STARTED MAKING NOISE. TOOK IT TO DEALER AND THEY SAID I HAD TO REPLACE 2 TIRES CAUSE THEY CUPPED. BOUGHT 4 NEW TIRES AND HAD AN ALLIGNMENT DONE. DID EVERYTHING THEY TOLD ME I HAD TO DO AND NOW AGAIN TIRES CUPPED. TOOK IT TO DEALER AND NOW THEY SAID IT NEEDS A REAR ADJUSTMENT KIT THAT COST OVER $900 PLUS LABOR, NEW TIRES AND ALLIGNMENT. FORD NOR DEALER WANT TO COVER ALL COST. ALSO MAKES A LOUD THUMP WHEN GOING OVER BUMP LIKE SHOCKS ARE BAD. TOOK IT TO DEALER AND THEY SAID SHOCKS WERE GOOD AND NOTHING WAS WRONG WITH IT. *TR

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