NHTSA Complaint #10428238 — 2002 BMW 325 STEERING

Complaint Details

ODI Number	10428238
Vehicle	2002 BMW 325
Component	STEERING
Date of Incident	October 1, 2011
Date Filed	October 3, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WE PURCHASED OUR BMW 325 NEW IN 2002. THIS CAR HAS BEEN GARAGE KEPT AND WELL CARED FOR. THE VEHICLE HAS ONLY 70,000 MILES ON THE CAR. THIS CAR IS NOW ON IT'S 3RD SET OF CONTROL ARMS ON THE VEHICLE. I HAVE HEARD THIS IS A COMMON PROBLEM BUT BMW REFUSES TO ISSUE A RECALL OR SERVICE NOTIFICATION. OBVIOUSLY THE PARTS THAT ARE BEING USED TO REPLACE THE PREVIOUS PARTS ARE DEFECTIVE. WE HAVE BEEN TOLD THAT THEY ARE "OFFICIAL" BMW PARTS. IF THIS DEFECT WAS NOT DISCOVERED AND FAILED AT SLOWER OR AT HIGHWAY SPEEDS IT COULD CAUSE LIFE THREATENING INJURIES OR WORSE. ADDITIONALLY THE FIX IS VERY EXPENSIVE TO REPAIR. CAN YOU LOOK INTO THIS? *TR

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