NHTSA Complaint #10428234 — 2010 MINI COOPER S

CAR DRIVEN TWO MILES TO MARKET AND RETURNED HOME TO HIGH RISE CONDO. PARKED IN GARAGE OF HIGH RISE. NO PROBLEMS NOTED DURING DRIVE, PARKING OR LOCKING. WITHIN 4-6 MINUTES, ANOTHER RESIDENT IN THE GARAGE REPORTED A CAR ON FIRE, HOOD/ENGINE AREA TO THE MANAGEMENT OFFICE. A 911 CALL SENT OUT, TOOK FIRE DEPARTMENT ~ 1 1/2 HOURS TO EXTINGUISH THE BLAZE. CAR HAS NO HISTORY OF ANY PROBLEMS. CAR IN FOR TIRE ROTATION, OIL CHANGE, GAS GAUGE FLOAT REPLACEMENT AND XM RADIO ANTENNA CHECK SIX WEEKS EARLIER. NEVER ANY PROBLEMS MECHANICALLY OR ELECTRICALLY. HAD MANUAL TRANSMISSION. NO INDICATION OF ANY PROBLEMS EVER NOTED. I WAS IN TOTAL DISBELIEF WHEN TOLD MY CAR HAD BURNED. SAW ALL THE FIRE EQUIPMENT FROM MY UNIT AND HAD NO IDEA IT WAS MY CAR, HAD JUST BEEN IN IT, AND PARKED IT AS I ALWAYS DO. MY INSURANCE COMPANY ADJUSTER AND MINI DEALERSHIP ALL SAID THERE WERE NO KNOW REPORTED FIRES STARTING SPONTANEOUSLY. FIRE AND POLICE DID NOT KNOW OF ANY MINI FIRES REPORTED. JUST PURCHASED ANOTHER, AM NOW CONCERNED. CAR WAS 23 MONTHS OLD AND HAD 26,000 MILES. MY CAR WAS A JOY TO DRIVE AND ALWAYS RELIABLE. THANK YOU FOR THE OPPORTUNITY TO SHARE MY EXPERIENCE. HOPE IT WILL HELP IN SOLVING, WHAT NOW APPEARS TO BE A PROBLEM. *TR