NHTSA Complaint #10428132 — 2001 HONDA CR-V

SUBJECT: WINDOW GOES OFF TRACK & MALFUNCTION EVEN AFTER REPLACING THE POWER WINDOW SWITCH & REGULATOR. FOR ABOUT A YEAR OR SO I'VE RECURRING PROBLEMS WITH THE WINDOW MASTER POWER SWITCH & REGULATOR. THEN, I THOUGHT IT IS CAUSED BY WEAR & TEAR. THEREFORE, I REPLACED THE FOLLOWING PARTS THINKING THE PROBLEM WOULD BE SOLVED: ON JANUARY 28, 2011, THE REGULATOR FOR DRIVER'S SIDE WINDOW WAS REPLACED BY BRAND NEW PART. ON APRIL 16,11 BOUGHT BRAND NEW WINDOW MASTER POWER SWITCH & REPLACED THE OLD ONE A WEEK LATER. UP UNTIL YESTERDAY (09/30/11), THE DRIVER'S SIDE & THE TWO BACK WINDOWS WERE WORKING PROPERLY. BUT, THE FRONT PASSENGER WINDOW IS STILL NOT WORKING. YESTERDAY, SEPTEMBER 30, 2011, AROUND 3.00 P. M., I PRESSED THE POWER SWITCH TO OPEN THE THE DRIVER'S SIDE WINDOW, THEN I HEARD UNUSUAL SOUND AND NOTICED THAT THE WINDOW WENT OFF TRACK. SINCE THEN EVERY THE WINDOW IS OFF TRACK.. THEN, I BEGAN TO RESEARCH ONLINE AND FOUND OUT THE ISSUE HAS BEEN DISCUSSED BY MANY PEOPLE. RIGHT NOW, TWO HONDA DEALERSHIPS TOLD ME I'VE TO PAY FOR FIXING THE PROBLEM. BUT, I DISAGREE & I FEEL YOUR OFFICE SHOULD IMPOSE FOR RECALL & HONDA SHOULD BE RESPONSIBLE FOR TAKING CARE OF THIS PROBLEM FOR ME. BELOW ARE SOME WEBSITES THAT I FOUND ABOUT THE SUBJECT MATTER: (1). KOLOTV.COM HONDA RECALLING CARS OVER WINDOW PROBLEM HONDA IS RECALLING NEARLY 650,000 CARS AROUND THE WORLD, BECAUSE OF A POSSIBLE FIRE HAZARD IN A POWER WINDOW SWITCH. POSTED: 10:10 PM JAN 29, 2010 REPORTER: STAFF EMAIL ADDRESS: [email protected] 2. HONDA ACORD FORUM 3. HONDA CAR FORUM [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR