NHTSA Complaint #10427903 — 2002 FORD EXPEDITION

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 10427903
Vehicle 2002 FORD EXPEDITION
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 31,300 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). AFTER THE REPAIRS WERE COMPLETED, THE HORN AND SPEED CONTROL WERE STILL INOPERABLE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 31,300 AND THE CURRENT MILEAGE WAS 31,400. CONSUMER IS UNHAPPY WITH DEALER. HAS TURNED THE WHOLE MATTER OVER TO LEGAL COUNSEL. UPDATED 11/16/2011 *LN *TR

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