NHTSA Complaint #10427663 — 2005 TOYOTA COROLLA

IN APRIL,2011 TOOK CAR WITH 32120 MILES INTO DEALER FOR TOYOTA ENGINE COMPUTER RECALL REPLACEMENT.. SHORTLY AFTER REPLACEMENT APP. 50 MILES THE CHECK ENGINE LIGHT CAME ON. I RETURNED TO DEALER ON 5/23/2011 MILEAGE AT THIS TIME WAS NOW 32599 AND WAS TOLD THAT IT WOULD COST APP. $77 TO FIX THE PROBLEM WHICH WAS THE GAS CAP WHICH WAS LEAKING FUMES. I DID NOT HAVE THE WORK DONE BUT I DID HAVE THE GAS CAP CHECKED AT A CERTIFIED SMOG STATION AND CAP WAS FOUND TO BE OK. I WAS NOT SATISFIED WITH THE ANSWERS I WAS RECEIVING SO I CALLED TOYOTA CORP. CUSTOMER SERVICE AND EXPLAINED THE PROBLEM. I WAS TOLD THAT THEY WOULD CONTACT THE DEALER AND HAVE THEM CALL ME TO FIX THIS PROBLEM. LATER THAT DAY THE SERVICE MANAGER CALLED AND REQUESTED THAT I BRING THE CAR IN THAT DAY AND HE WOULD HAVE IT DIAGNOSED FOR FREE TO SEE WHAT THE PROBLEM WAS. I TOOK THE CAR IN AND AFTER A PERIOD OF TIME THE SERVICE TECH. SAID THEY FOUND THE PROBLEM MY FUEL FILLER NECK AND GAS CAP NEEDED TO BE REPLACED DUE TO RUST AND CORROSION AT A COST OF OVER $400. I ASKED IF THIS WAS COVERED BY TOYOTA BECAUSE THE CAR ONLY HAS 33763 MILES AND WAS TOLD NO, I LIVE IN A DRY DESERT AREA SO I DON'T SEE WHY I'M HAVING A RUST AND CORRISION PROBLEM. I ALSO ASKED IF THIS WAS A COMMON PROBLEM AND AGAIN WAS TOLD NO. THE TECH.TOLD ME THAT I NEEDED TO LEAVE THE CAR AND HE NEEDED TO ORDER THE PART. I LEFT THE CAR AND WENT HOME AND I GOGGLED THIS PROBLEM AND FOUND THAT THIS PROBLEM WAS COMMON ENOUGH THAT TOYOTA ISSUED A TSB #02206, I ALSO FOUND MANY OTHER OWNERS THAT HAVE HAD THE SAME PROBLEM NOT ONLY WITH THE COROLLA BUT THE TOYOTA CAMRY AND TUNDRA. I CALLED BACK AND CANCELLED THE WORK AND PICKED UP THE CAR THE NEXT MORNING. I ADVISED THE TECH WHAT I FOUND ON GOOGLE BUT HE WAS NOT WILLING TO LISTEN. IT'S NOT ONLY MY FEELING BUT THE OPINION OF THE OTHERS THAT THIS IS SOMETHING TOYOTA NEEDS TO FIX AS A WARRANTY ITEM RECALL. *TT