NHTSA Complaint #10427497 — 2003 FORD TAURUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10427497
Vehicle	2003 FORD TAURUS
Component	POWER TRAIN
Date of Incident	September 17, 2011
Date Filed	September 26, 2011
Mileage	85,172 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I OWN A 2003 FORD TAURUS WITH 85,172 MILES ON IT. ON A RECENT TRIP OUT OF TOWN, THE TRANSMISSION WENT OUT WITH NO WARNING,AND WE HAD TO BE TOWED HOME OVER 100 MILES. AFTER SOME RESEARCH ,I HAVE FOUND THAT MANY OWNERS OF 2003 FORD TAURUS' HAVE HAD THE SAME PROBLEM WITH NO WARNING OF THE TRANSMISSION GOING OUT. IT APPEARS TO BE AN INTERNAL PROBLEM IN THE TRANSMISSION ITSELF. I FOUND 164 COMPLAINTS ON THE CAR COMPLAINTS/FORD WEBSITE CONCERNING THIS TRANSMISSION PROBLEM. IT COST ME OVER $3600 TO HAVE THE TRANSMISSION REPLACED. THAT IS OVER HALF WHAT THE BLUE BOOK VALUE IS ON MY CAR! I WANT TO KNOW IF FORD HAS LOOKED INTO THIS PROBLEM ON THE TRANSMISSIONS? WITH THAT MANY 2003 FORD TAURUS TRANSMISSIONS GOING OUT, SEEMS TO ME THERE SHOULD BE AN INVESTIGATION OR A RECALL ON THEM. I WOULD APPRECIATE SOMEONE CHECKING INTO THIS PROBLEM. I REALLY LOVE MY TAURUS, BUT AM VERY UPSET THAT THE TRANSMISSION WENT OUT ON A CAR THAT HAS BEEN TAKEN CARE OF BY FORD DEALERSHIPS FOR EVERYTHING FROM OIL CHANGES TO BRAKES, AIR CONDITIONER, ETC. ALWAYS HAD THE SERVICE DONE AT THE INTERVALS THAT FORD MOTOR COMPANY DETERMINED NEEDED TO BE DONE. THE FORD DEALERSHIP IS THE ONLY ONES THAT HAVE DONE ANY SERVICE ON MY CAR OTHER THAN TIRES.I FEEL THAT I HAVE DONE EVERYTHING TO KEEP MY CAR IN PERFECT CONDITION AND AM TERRIBLY DISAPPOINTED THAT THIS PROBLEM HAPPENED. PLEASE WOULD YOU CHECK INTO THIS PROBLEM AND SEE IF THERE SHOULD BE A RECALL ON THESE TRANSMISSIONS?? THIS IS A SAFETY ISSUE TO ME! IF THE CAR HAD STOPPED WHILE WE WERE DRIVING 70 MPH ON THE FREEWAY, IT COULD HAVE BEEN DEADLY TO US AND OTHERS! THANK YOU! *TR

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