NHTSA Complaint #10426992 — 2011 CHEVROLET EQUINOX

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number 10426992
Vehicle 2011 CHEVROLET EQUINOX
Component STEERING
Date of Incident
Date Filed
Mileage 1,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

I WAS DRIVING ON A FOUR LANE STREET WITH TWO LANES GOING SOUTH WITH A MEDIAN IN THE MIDDLE AND TWO LANES GOING NORTH. I WAS IN THE LEFT HAND LANE GOING SOUTH TOWARDS 1-70 AND WAS GOING AROUND A SLIGHT CORNER TOWARDS THE LEFT AND TRIED TO STRAIGHTEN OUT MY WHEEL AND MY WHEEL WAS STUCK TURNING LEFT. I TRIED AGAIN TO GET MY WHEEL TO STRAIGHTEN OUT, AND IT WAS STUCK. I SLAMMED ON MY BRAKES, BUT IT WAS TOO LATE AND WENT OVER THE MEDIAN SEPARATING THE 4 WAY LANES. I HIT A LARGE STREET SIGNS AND MULTIPLE REFLECTORS ON THE MEDIAN. UPON IMPACT MULTIPLE CHECK ENGINE LIGHTS APPEARED AND WHEEL WAS FINALLY ABLE TO MAKE A TURN TO RIGHT TO GET TO SIDE OF THE ROAD. MY CAR IS NOT EVEN 2 MONTHS OLD AND WAS A BRAND NEW 2011 EQUINOX. WHEN I WENT TO REPORT THE ISSUE TO THE DEALER I BOUGHT IT FROM AFTER THE ACCIDENT THE CAR SALES MAN THERE SAID "OH THIS HAS NEVER BEEN AN ISSUE WITH ANY YEARS OF THE EQUINOX'S".....HATE TO BREAK IT TO HIM BUT LOOKS LIKE MULTIPLE PEOPLE HAVE HAD SIMILAR STEERING AND WHEEL ISSUES WITH THIS MODEL. VERY FRUSTRATING.....GM WAS CONTACTED AND IT CAN TAKE ANYWHERE FROM 30-120 DAYS FOR THEM TO COME EVALUATE THE STATUS OF MY CAR TO SEE WHAT CAUSED THE PROBLEM. THIS IS A VERY FRUSTRATING PROBLEM AS MY CAR IS ONLY 2 MONTHS OLD AND WAS A BRAND NEW VEHICLE. *TR

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