NHTSA Complaint #10426556 — 2011 TOYOTA SIENNA

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10426556
Vehicle	2011 TOYOTA SIENNA
Component	VISIBILITY
Date of Incident	September 20, 2011
Date Filed	September 21, 2011
Mileage	13,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I HEARD AN EXTREMELY LOUD EXPLOSION SOUND COMING FROM THE ROOF OF MY 2011 SIENNA JUST RIGHT AFTER I GOT ONTO A HIGHWAY AND WAS TRAVELING ABOUT 40MPH. THE SURROUNDING WAS CLEAR WHEN IT HAPPENED. I CALLED THE POLICE WHO FOUND OUT THAT THE SUNROOF GLASS BULGED UP AND SHATTERED. THE POLICE COULDN'T FIND ANY SIGNS OF ROCKS HITTING THE SUNROOF AND BASED ON THE GLASS BREAKAGE PATTERN SUSPECTED THAT THE CAR'S INTERIOR CABIN PRESSURE MIGHT HAVE CAUSED THE SUNROOF GLASS TO EXPLODE AND BREAK. HOWEVER, THE TEMPERATURE AT THE TIME WAS ONLY AROUND 65'F, SO IT COULDN'T BE DUE TO HEAT. THE POLICE SUSPECTED THE SUNROOF GLASS COULD BE A DEFECTIVE PART AND ASKED ME TO FOLLOW UP WITH A TOYOTA DEALER. *TR

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