NHTSA Complaint #10426434 — 2010 MERCURY MILAN

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	10426434
Vehicle	2010 MERCURY MILAN
Component	STRUCTURE:BODY
Date of Incident	September 18, 2011
Date Filed	September 20, 2011
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE INTERIOR FRONT DRIVER SIDE DOOR SEVERELY LACERATED HER HAND WHEN SHE ATTEMPTED TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON. THE DOOR HANDLE WAS BEGINNING TO FRACTURE AND CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 39,000.

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