NHTSA Complaint #10425960 — 2009 DODGE CHALLENGER

TOOK MY CAR INTO DEALERSHIP FOR WARRANTY WORK ON TRIM AND WINDOW SWITCH. CAR WAS FINE. HAD OWNED IT FOR 2.5 YEARS. DEALER PERFORMED FLASH ON PCM PER CHRYLSERS INFORMATION. WHEN I LEFT THE DEALER, I NOTECED A 1.5 SECOND DELAY WHEN GAS PEDEL IS DEPRESSED. FOUND OUT WHEN TRYING TO PASS SLOWER TRAFFIC. HUMAN NATURE CAUSES YOU TO PRESS IF MORE. THEN ALL OF THE SUDDEN, THE POWER COMES ON HARD. TOOK IT BACK, AND HAD CHRYLER TECH TEST DRIVE WITH SERVICE MGR. THEY SAW THE PROBLEM WITH THE SCAN TOOL HOOKED UP. WAS TOLD THAT THERE WAS A 1.4 SECOND DELAY. TECH SAID HE MADE CHANGES IN PROGRAM AND TOOK IT TO .7 SECONDS. I DO NOT SEE A DIFFERANCE IN PERFORMANCE. CALLED CONTACT AT CHRYSLER. AND WAS TOLD THAT IT FALLS WITHIN FACTORY STANDARDS. THERE IS NO WAY THIS IS RIGHT. CAR WAS FINE UNTILL THEY FLASHED IT. I AM UNABLE TO GET ANY PAPERWORK FROM CHRYSLER STATING THE PROBLEM IS NORMAL. THIS IS VERY DANGEROUS. AT 55 OR 70MPH 1.4 SECONDS CAN BE A LIFETIME. IF A TIME DELAY IS NORMAL FOR THE FLY BY WIRE SYSTEMS, THEN I AM GLAD I AM NOT A PILOT OF A FIGHTER AIRCRAFT OR NEW COMERCAL AIR LINER. *TT