NHTSA Complaint #10425870 — 2007 JEEP COMMANDER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10425870
Vehicle	2007 JEEP COMMANDER
Component	ELECTRICAL SYSTEM
Date of Incident	April 11, 2008
Date Filed	September 17, 2011
Mileage	7,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DC

Consumer Description

I HAVE A 2007 JEEP COMMANDER AND IT IS LESS THAN FOUR YEARS OLD AND I HAVE HAD THE STARTER REPLACED 4 TIMES. JEEP CAN'T EXPLAIN WHY THEY CAN'T FULLY FIX THE PROBLEM AND THEY REFUSE TO ACKNOWLEDGE THAT THIS IS AN ISSUE WITH THE COMMANDERS AT LARGE AND NOT MY SPECIFIC VEHICLE. IN ADDITION TO HAVING HAD THE STARTER REPLACED 4 TIMES, I HAVE ALSO HAD THE ELECTRONIC SHIFTING MODULE REPLACED AS WELL AND THE CRANKSHAFT. MY COMMANDER HAS LESS THAN 40,000 MILES ON IT AND HAS BEEN WELL MAINTAINED SINCE I PURCHASED IT BRAND NEW. JEEP HAS FAILED TO ADDRESS MY CONCERNS AND REFUSES TO ACCEPT RESPONSIBILITY FOR SELLING ME A VEHICLE. JEEP SUGGESTED I PURCHASE A NEW VEHICLE AND I FIND THIS PREPOSTEROUS DUE TO THE FACT THAT THE CAR IS LESS THAN FOUR YEARS OLD. THE COMMANDER IS CLEARLY DEFECTIVE AND JEEP NEEDS TO TAKE RESPONSIBILITY FOR IT. INSTEAD, JEEP REFUSES TO ACCEPT RESPONSIBILITY AND THEY DECIDED TO RECTIFY THE PROBLEM BY HALTING PRODUCTION. *TT

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