NHTSA Complaint #10425815 — 2003 FORD TAURUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10425815
Vehicle	2003 FORD TAURUS
Component	UNKNOWN OR OTHER
Date of Incident	August 10, 2010
Date Filed	September 16, 2011
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

POWER WINDOWS WILL NOT ROLL UP OR DOWN, MIRRORS DO NOT WORK, INSIDE LIGHTS ARE OUT. FORD REPLACED GEM MODULE A COUPLE OF YEARS BEFORE FOR THE SAME PROBLEM COSTING ME MONEY AT THAT TIME. WHEN THE WINDOWS WOULD NOT ROLL UP OR DOWN, FORD WOULD REPLACE FUSE AND IN A FEW MINUTES THE FUSE WOULD BLOW, AGAIN AND AGAIN THEY DID THIS AND NOW THEY ARE NOT INTERESTED IN FIXING THE PROBLEMS SINCE THE VEHICLE IS OLDER AND NOT UNDER WARRANTY AND THEY CLAIM FIXING IT WOULD COST MORE THAN THE VEHICLE IS WORTH. I HAVE A VERY GOOD VEHICLE AND WOULD LIKE TO USE THE WINDOWS AND MIRRORS AND ESPECIALLY THE LIGHTS INSIDE AND I FEEL THIS IS DEFINITELY A SAFETY HAZARD TO ME SINCE I TRAVEL ALONE A LOT EACH YEAR. I HAVE CONTACTED FORD AND THEY REPEATLY STATE THAT THEY DO NOT HAVE ANY RECALLS AND ARE NOT AWARE OF SUCH PROBLEMS. I EVEN SENT THEM WEBSITES FROM PEOPLE WHO ARE HAVING THESE PROBLEMS WITH THE WINDOWS. ALL YOU HAVE TO DO IS GOGGLE: TAURUS WINDOW PROBLEMS AND THERE ARE NUMEROUS OWNERS WITH THIS PROBLEM. HOPE YOU CAN HELP WITH THIS MATTER AS FORD IS NOT LISTENING TO US..... *TT

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