NHTSA Complaint #10425779 — 2003 HONDA ODYSSEY

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10425779
Vehicle	2003 HONDA ODYSSEY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 16, 2011
Date Filed	September 16, 2011
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2003 HONDA ODYSSEY. THE CONTACT STATED THE TRANSMISSION VIBRATED ABNORMALLY WHILE DRIVING 25 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND FOUND THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THEY WOULD PAY $500 TOWARD THE REPAIR, LEAVING A BALANCE OF $1500. THE CONTACT DECLINED THE OFFER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000. THE CONSUMER STATED THE TORQUE CONVERTER WAS REPLACED FOR $500. SINCE THE NEW CONVERTER WAS INSTALLED, AND CODE OD P0740 IS DISPLAYING. THE CONSUMER STATED THE NEXT STEP IS TO HAVE THE TRANSMISSION REPLACED. UPDATED 10/21/11. *JB

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