NHTSA Complaint #10425677 — 2007 FORD EDGE

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10425677
Vehicle	2007 FORD EDGE
Component	WHEELS
Date of Incident	July 15, 2011
Date Filed	September 15, 2011
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I BEGAN TO HEAR A ROARING NOISE IN THE REAR WHILE DRIVING. THE DEALER SAID THAT IT WAS THE REAR HUB, BEARINGS , AND ATTACHMENT ARM AND NEEDED TO BE REPLACED THAT IT COULD LEAD TO A WHEEL COMING OFF , A SAFETY ISSUE. I WAS TOLD FORD KNEW THERE WAS A PROBLEM WITH THESE PARTS AND IS REFERRED TO AS "OF CUSTOMER INTEREST" BUT WAS NOT A RECALL. IF FORD KNOWS OF THE DEFECTIVE PART WHY ARE THEY NOT ISSUING A RECALL? THIS REPAIR COST ME $800. MORE IMPORTANTLY IF THIS IS A SAFETY ISSUE FORD SHOULD TELL ITS CUSTOMERS AND PAY FOR REPLACEMENT PARTS. *KB

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