NHTSA Complaint #10425617 — 2008 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10425617
Vehicle	2008 FORD EXPLORER
Component	STEERING
Date of Incident	September 15, 2011
Date Filed	September 15, 2011
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2008 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SEIZE WHILE DRIVING AT VARIOUS SPEEDS ABOVE 5 MPH. THE VEHICLE WOULD BE SHUT OFF AFTER THE FAILURE AND UPON RESTART, THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 49,000.

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