NHTSA Complaint #10425309 — 2004 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10425309
Vehicle	2004 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	September 9, 2011
Date Filed	September 13, 2011
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE 2004 FORD FOCUS HAS A PROBLEM WHERE THE KEY WILL NOT TURN ONCE INSERTED INTO THE IGNITION. THE ONLY WAY TO GET THE KEY TO TURN IS TO TAP IT WITH A HAMMER OR OTHER HEAVY OBJECT OR SPEND OVER 300 DOLLARS TO GET A NEW IGNITION LOCK. THIS PROBLEM HAS HAPPENED TO ME BEFORE ON OCCASION BUT NOW IT HAPPENS EVERY SINGLE TIME I TAKE THE KEY OUT OF THE IGNITION. NUMEROUS PEOPLE ARE COMPLAINING ABOUT THIS PROBLEM YET FORD HAS NOT ISSUED A RECALL TO ADDRESS THE ISSUE. I'M HOPING THE NHTSA WILL FORCE FORD TO DO SOMETHING ABOUT THIS PROBLEM BECAUSE I KNOW I AM NOT THE ONLY ONE THAT THIS IS HAPPENING TO. *TR

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