NHTSA Complaint #10425170 — 2005 PONTIAC GTO

I PURCHASED THIS CAR NEW IN 2005, I HAVE 38,000 MILES ON IT TODAY AND I AM ON MY THIRD SET OF TIRES AND FIFTH ALIGNMENT. MY TIRES ON THE REAR, WEAR SEVERELY ON THE INSIDE EACH TIME, SO I MORE CAREFULLY WATCHED AND HAD RECHECKING THE ALIGNMENT ON A REGULAR BASIS ALONG WITH TIRE ROTATION. THIS TIME I TOOK IT TO A DISCOUNT TIRE COMPANY AND THEY TOLD ME THAT THEY CAN NOT ALIGN THE REAR END AND ALL COMPONENTS LOOK GOOD, GO TO DEALER. I WENT TO DEALER AND SHOWED THEM THE SPECKS WHAT THE CAR WAS OUT AND THEY SAID THEY COULD DO THE ALIGNMENT. THEY DID A ALIGNMENT FOR A FEE AND TOLD ME IT NEED PARTS, FRONT CAMBER KIT, REAR NEEDS TWO BUSHINGS AND GM PART 1 ON THE EXPLODED VIEW KNOWN AS DIFFERENTIAL BRACKET WHICH HOLDS THE REAR END TOGETHER FOR A PRICE OF PARTS $1,249.00 AND LABOR $664.00 TOTAL $1913 AND ANOTHER FOUR WHEEL ALIGNMENT FOR JUST A LITTLE OVER $2,000.00. I SAID WHY ARE YOU CHARGING ME FOR AN ALIGNMENT IF YOU CAN NOT DO IT PROPERLY AND I HAD ALREADY GIVEN YOU THE ALIGNMENT SPECS FROM DISCOUNT TIRE COMPANY. THEY SAID ALL MACHINES ARE DIFFERENT AND WE HAVE TO DO OUR OWN. SO YOUR TELLING ME THAT THIS PROBLEM THAT I HAVE HAD SINCE NEW IS A STRUCTURAL PART FLAW THAT YOU HAVE NOT RECOGNIZED BEFORE BUT HAVE BEEN CHARGING ME FOR ALIGNMENTS AND TIRES MULTIPLE TIMES. NO, WE FEEL YOUR CAR GOT HIT ON THE RIGHT SIDE AND IT CAUSED THE DAMAGE. I SAID THE CAR HAS NEVER HIT ANYTHING AND IT IS A PREIGSITING PROBLEM FROM NEW THAT HAS BEEN OVER LOOKED AT MY EXPENSE. TOOK CAR TO A THIRD PARTY AND THEY SAID THERE ARE NO PARTS THAT ARE STRUCTURAL DAMAGED, THEY GOT ON LINE AND SAW ALL THE BLOGS FOR THIS IDENTICAL CONDITION AND THAT IS WHY I AM REPORTING THE PROBLEM. THE FIX IS CAMBER KIT FOR REAR FROM MANUFACTURE IN AUSTRALIA WHERE CAR IS MADE AND THEY HAVE BEEN AWARE OF FOR YEAR, PLEASE MAKE THIS A RECALL FROM GM. *TR