NHTSA Complaint #10424542 — 2008 DODGE CALIBER WHEELS

Complaint Details

ODI Number	10424542
Vehicle	2008 DODGE CALIBER
Component	WHEELS
Date of Incident	September 8, 2011
Date Filed	September 9, 2011
Mileage	43,095 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

2008 DODGE CALIBER SXT: BOUGHT THE CAR FROM DEALER IN MOREHEAD CITY, NC. AFTER 24K MILES HAD TO REPLACE TIRES BECAUSE THEY WERE ALREADY WORN. WHEN TIRES WERE REPLACED OUT OF MY POCKET THE SERVICE DEPT FAILED TO DO AN ALIGNMENT. NOW 19K MILES LATER MY TIRES BRIDGESTONE TURANZA'S P215/60R17 ARE ALREADY WORN OUT AGAIN. UPON INSPECTION BY THE DEALERSHIP, THEY DETERMINED THAT IT WAS AIR PRESSURE PROBLEM THAT CAUSED IT TO WEAR AND ALSO MY INNER TIRE RODS WERE ALREADY WORN. I TOLD THEM I HAD SEEN COMPLAINTS ON THE INTERNET THAT THE 2008 CALIBER WAS HAVING PREMATURE WEARING OF TIRE RODS AND THEY CLAIMED THEY NEVER HEARD OF THIS. OF COURSE NOW THAT MY CAR IS AT 43K MILES AND OUT OF WARRANTY THEY DON'T WANT TO TAKE CARE OF IT, I HAVE TO. ALSO, THE FACT THEY MISSED DOING AN ALIGNMENT THE FIRST TIME THEY DID NOT FIND THE TIE ROD WEARING PREMATURE BEFORE MY WARRANTY WAS UP OR EITHER THEY DID KNOW IT AND THEY DIDN'T TELL ME. I DON'T TRUST THE DEALER OR THEIR SERVICE TEAM NOW BECAUSE THEY MISSED DOING AN ALIGNMENT, THEY MISSED A ROTATION WHEN THEY WERE SUPPOSED TO, THEY MISSED FINDING THE PREMATURE WEARING OF TIE RODS. THESE ARE DANGEROUS ISSUES WHEN YOU ARE OUT DRIVING ON THE ROAD NOW I WONDER EVERY TIME I GET OUT THERE ARE MY TIRES GOING TO BLOW OR ARE MY TIE RODS GOING TO BREAK. SHAME ON THE DEALERSHIP AND SHAME ON BRIDGESTONE FOR NOT WANTING TO STAND BEHIND THEIR PRODUCTS. WHAT WILL IT TAKE, LOSS OF LIFE. THE ONLY THING THE DEALERSHIP WILL OFFER TO DO IS PAY FOR 2 TIRES AND I HAVE TO PAY FOR EVERYTHING ELSE. *TR

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