NHTSA Complaint #10424501 — 2005 HONDA PILOT

TRANSMISSION WOULD NOT ENGAGE INTO REVERSE, NOTICE A PINK-BROWN FLUID IN THE DRIVEWAY. HAD PILOT TOWED TO DEALERSHIP WHERE PILOT WAS BOUGHT & SERVICED. INFORMED TRANSMISSION COOLING LINES IN RADIATOR HAD DISINTEGRATED, CAUSING TRANSMISSION FLUID TO LEAK INTO RADIATOR & RADIATOR FLUID INTO THE TRANSMISSION. WHEN ASKED HOW THIS COULD HAPPEN TO A 6 YR OLD PILOT WITH ONLY 59 K MILEAGE NO ONE HAD THE ANSWER. RECOMMENDATION WAS NEW RADIATOR & 2 TRANSMISSION FLUSHES, COST $906.29. I ASKED FOR SOME KIND OF ASSISTANCE WITH THE COST OF THE REPAIR, BECAUSE OF THE YEAR, MILEAGE & ALL SCHEDULE SERVICES WERE PERFORMED @ THE DEALERSHIP. HERE COMES THE ALABAMA SHIM-SHAM. I WAS INFORMED TO CALL HONDA OF N AMERICA. HONDA OFFERED ME $300 TOWARDS THE REPAIR COST,I SAID THE OFFER WAS UNACCEPTABLE, THEY OFFERED $450, THAT WAS UNACCEPTABLE. A FEW DAYS LATER HONDA CALLED BACK OFFERING 400, I ASKED WHAT HAPPEN TO THE 450 OFFER, THEY OFFERED 450 AGAIN. I INFORMED HONDA I NEEDED AN OFFER OF 600, THEY AGREED, I'M WAITING FOR THE CHECK IN THE MAIL. 4 DAYS AFTER I TOOK THE PILOT FROM THE DEALER REPAIR SHOP THE TRANSMISSION WENT. DEALER INFORMED ME REPLACEMENT COST WOULD BE $5200. INFORMED DEALER I SHOULD NOT BE CHARGED BECAUSE DISINTEGRATED TRANSMISSION COOLING LINES CAUSED THE TRANSMISSION PROBLEM. HERE COMES THE ALABAMA SHIM-SHAM AGAIN. DEALER & HONDA WOULD PAY $2500, I WAS TO PAY REMAINING COST $2700. I INFORMED THEM THAT THE OFFER IS UNACCEPTABLE. DEALING WITH HONDA & DEALER THEY STATED THE NEW COST TO ME WOULD BE $500, I INFORMED BOTH I NEED A BETTER OFFER THAN THAT, THE NEXT OFFER WAS FOR ME TO PAY $250, I ACCEPTED THAT OFFER. HONDA HAS A PROBLEM WITH THE 05 PILOT TRANSMISSIONS & TRANSMISSION COOLING LINES. THEY KNOW IT BUT WON'T ADMIT IT. TRANSMISSION COOLING LINES ARE DISINTEGRATING @ THE 5 - 6 YEAR MARK REGARDLESS OF THE MILEAGE. SOMETHING NEEDS TO BE LOOK AT FOR THE REASON WHY. *TR