NHTSA Complaint #10424373 — 2003 MITSUBISHI GALANT

IN THE LATE WINTER OF 2011 MY CAR HEATER BEGAN TO MAKE STRANGE NOISES THEN WOULD WORK FINE. SOON AFTER THAT HAPPENED, THE HEAT STOPPED WORKING. ONLY COLD AIR WOULD PUSH THROUGH THE SYSTEM. I UNDERSTAND THAT THE AC IS NOT CONSIDERED A NECESSITY, BUT I BEG TO DIFFER ON HEAT, CONSIDERING OUR TECHNOLOGICAL STATE. A HEATER KEEPS WINDOWS DEFROSTED AND CLEAR OF HUMIDITY THAT WOULD OTHERWISE CLOUD VISION OR WORSE, COMPLETELY HINDER TOTAL VISIBILITY. THE IDEA OF HAVING HEAT IN A CAR SEEMS LIKE A LUXURY BUT, IN REALITY IT IS REALLY A BASIC DRIVING NEED. THERE IS ABSOLUTELY NO EXCUSE AS TO WHY A CONSUMER SHOULD PAY $20,000, BRAND NEW, FOR A CAR THAT'S HEATER IS ALL TOO OFTEN BROKE BEFORE 60,000 MILES. THE COST OF REPAIR CAN EASILY COST $1000, DUE TO THE LABOR. THERE HAVE BEEN ACCOUNTS OF THEM BREAKING AGAIN, ONE YEAR LATER. THE HEATER SYSTEM NEEDS TO BE RESEARCHED AND ADDRESSED IN THE 03' GALANTS. IT KEEPS THE WINDOWS CLEAR SO CONSUMERS CAN SAFELY DRIVE THEIR CAR. *TR