NHTSA Complaint #10424342 — 2002 FORD WINDSTAR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING 35 MPH THE BRAKE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT ADDED BRAKE FLUID AND AFTER RESTARTING THE VEHICLE ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL BEGAN TO ILLUMINATE. A CERTIFIED MECHANIC FROM AN AUTHORIZED DEALER EXAMINED THE VEHICLE AND INFORMED THAT CONTACT THAT FLUID WAS LEAKING FROM THE VEHICLE SPEED SENSOR AND SPILLING ONTO THE WIRING HARNESS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE IT WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V399000 (VEHICLE SPEED CONTROL). THE DEALER REFUSED TO REPAIR THE FAILURE ASSOCIATED WITH THE WIRING HARNESS AND GAUGES ON THE INSTRUMENT PANEL, WHICH WERE CAUSED BY THE SPEED SENSOR LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 137,000.