NHTSA Complaint #10424125 — 2002 VOLVO S40

TL* THE CONTACT OWNS A 2002 VOLVO S40. THE CONTACT STATED THAT THE BRAKES WERE APPLIED WHILE REVERSING AND THE PEDAL TRAVELED TO THE FLOORBOARD ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC ADVISED THAT THERE WAS A CRACK IN THE MASTER CYLINDER. THE MASTER CYLINDER WAS REPLACED HOWEVER, THE FAILURE RECURRED WHILE IN REVERSE. THE MECHANIC WAS CONTACTED A SECOND TIME WHO ADVISED THE CONTACT OF NHTSA CAMPAIGN ID NUMBER: 04V493000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS) AND INFORMED THE CONTACT TO CALL A DEALER. THE CONTACT CALLED THE DEALER REGARDING THE RECALL BUT THE DEALER STATED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 150,000. UPDATED 10/04/11 *BF THE CONSUMER STATED HE WAS EXPERIENCING PROBLEMS WITH THE BRAKES ON HIS VEHICLE. WHEN HE BACKED OUT OF THE DRIVEWAY, THE BRAKE PEDAL WOULD SINK TO THE FLOOR. WHEN THE VEHICLE WAS PUT IN DRIVE, THE VEHICLE CONTINUED TO ROLL WHEN THE BRAKES WERE APPLIED. INITIALLY, THE CONSUMER WAS INFORMED THERE WAS A CRACK IN THE MASTER CYLINDER, WHICH WAS REPLACED. AFTER THE REPLACEMENT, THE SAME PROBLEM OCCURRED, THE CONSUMER TOOK THE VEHICLE BACK TO THE REPAIR SHOP AND WAS THEN INFORMED, THERE WAS A RECALL FOR THE BRAKE VACUUM PUMP. THE CONSUMER CALLED THE DEALER AND WAS INFORMED THERE WAS A RECALL. HOWEVER, HIS VIN WAS NOT INCLUDED. UPDATED 10/05/11