NHTSA Complaint #10424035 — 2011 KIA SORENTO

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10424035
Vehicle	2011 KIA SORENTO
Component	SEATS
Date of Incident	July 15, 2011
Date Filed	September 7, 2011
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FUSE BOX PANEL UNDER THE DRIVER SEAT DETACHED COMPLETELY, EXPOSING THE WIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE DIFFERENT TIMES FOR THE SAME FAILURE AND THE FUSE BOX PANEL WAS REPLACED EACH TIME. THE TECHNICIAN ADVISED THAT THE FRONT DRIVER SEAT WOULD NEED TO BE REPLACED BECAUSE THE DEFECT WAS A MANUFACTURING FLAW. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

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