NHTSA Complaint #10423168 — 2011 FORD MUSTANG

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10423168
Vehicle	2011 FORD MUSTANG
Component	POWER TRAIN
Date of Incident	March 14, 2011
Date Filed	September 3, 2011
Mileage	1,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

HEADING UP A HILL AND HEARD A LOUD GRINDING SOUND. CAR STOPPED IN PLACE AND WOULD NOT GO ANYWHERE WHEN PRESSING ON THE GAS. TRIED PUTTING THE CAR IN REVERSE AND WOULD NOT MOVE AT ALL. ALSO TRIED PUTTING IN NEUTRAL AND IT STILL WOULD NOT MOVE. HAD CAR TOWED TO FORD DEALERSHIP AND THE SERVICE DEPARTMENT CHECKED THE CAR OUT AND STATED THAT THE TRANSMISSION "GRENADED" AS IT STATED ON THE WORK ORDER. I GOT TO SEE WHAT THE TRANSMISSION LOOKED LIKE. IT HAD PIECES OF METAL EVERYWHERE AND THE LONG BEARINGS WERE ALL SHATTERED INTO PIECES. A NEW TRANSMISSION WAS ORDERED AND PLACED IN THE CAR. *TR

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