NHTSA Complaint #10423160 — 2001 FORD F-150

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number 10423160
Vehicle 2001 FORD F-150
Component ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident
Date Filed
Mileage 45,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

AFTER OWNING THE NEW VEHICLE FROM 2001 UNTIL 2003, THE VEHICLE RAN PERFECT. HOWEVER, AFTER THAT TIME I NOTICED A SERIOUS PROBLEM WITH THE VEHICLE "LOPING" WHILE SITTING IDLE AT STOP LIGHTS/STOP SIGNS WITH IT IN DRIVE WITH THE HEADLIGHTS AND AC ON. EVEN THOUGH I TURN THE LIGHTS AND AC OFF AND TRY IT, THE PROBLEM STILL OCCURS. I HAVE TAKEN IT IN TO A FORD DEALERSHIPS, THEY CHARGED ME OVER $100 FOR REPLACING A SENSOR, WHICH DID NOT CORRECT THE PROBLEM. I TOOK IT BACK AND THEY STATED THEY COULD NOT FIND THE PROBLEM UNLESS THEY COULD HOOK UP THE TEST EQUIPMENT AND OBSERVE THE READINGS WHILE DRIVING DOWN THE ROAD. FINDING THIS ANSWER UNACCEPTABLE, I TOOK IT TO ANOTHER DEALERSHIP THAT BASICALLY TOLD ME THE SAME THING. TO THIS DAY, IT'S STILL LOPING AT INTERSECTIONS. NOW, I HAVE TO PUT IT IN NEUTRAL WHEN I ARRIVE AT AN STOP LIGHT TO STOP THE "LOPING." IT'S PRETTY SAD WHEN THE MECHANICS AT FORD AREN'T ABLE TO FIX THE PROBLEM, OR THE CORPORATE OFFICE BLOWS YOU OFF AND "STICKS BY THEIR DEALERSHIPS" INSTEAD OF ASSISTING THEIR CUSTOMERS (NOW EX-CUSTOMERS). *TR

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