NHTSA Complaint #10423138 — 2011 CHEVROLET TRAVERSE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10423138
Vehicle	2011 CHEVROLET TRAVERSE
Component	POWER TRAIN
Date of Incident	November 1, 2010
Date Filed	September 3, 2011
Mileage	7,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

WHEN REVERSING OUT OF MY DRIVEWAY I CANNOT PUT IT IN DRIVE OR STOP IT. I HAD TO PUT IT IN PARK TURN IT OFF AND PRESS THE EMERGENCY BRAKES IN ORDER FOR IT TO STOP ROLLING DOWN THE HILL. THIS HAS NOW OCCURRED APPROXIMATELY 4X. LAST NIGHT IT HAPPENED AGAIN BUT THE EMERGENCY BRAKE DIDN'T WORK THE ENGINE MADE A WHINING/SCREECHING NOISE AND THE CAR SLAMMED INTO ROCKS AND A FIRE HYDRANT. WHICH TORE OFF MY BACK BUMPER. I HAD BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP WHEN I BROUGHT IT IN FOR SERVICE AND THEY COULDN'T FIND ANYTHING WRONG WITH MY CAR. AFTER IT HAPPENED AN ADDITIONAL 3 TIMES THEY TOLD ME TO CALL THEM THE NEXT TIME IT HAPPENED AND THEY WOULD COME PICK IT UP. SINCE THIS HAPPENED AGAIN LAST NIGHT THEY HAVE YET TO PICK IT UP. THEY WERE CLOSED AND WONT BE OPEN AGAIN UNTIL AROUND 8AM CENTRAL TIME. I AM FORTUNATE THAT THIS DID NOT HAPPEN ON A MAJOR ROADWAY. *TR

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