NHTSA Complaint #10423065 — 2011 DODGE GRAND CARAVAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10423065
Vehicle	2011 DODGE GRAND CARAVAN
Component	POWER TRAIN
Date of Incident	August 30, 2011
Date Filed	September 2, 2011
Mileage	90 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

WHILE ENTERING A INTERSTATE HIGHWAY, OUR NEW 2011 DODGE GRAND CARAVAN (LESS THAN 100 MILES) STALLED AND LOST ALL POWER. AFTER ALMOST BEING REAR ENDED DUE TO LACK OF POWER AND DUE TO HER SKILLED DRIVING, MY WIFE WAS ABLE TO GET THE CAR ON THE SIDE OF THE ROAD. THE VAN WAS UNABLE TO RESTART AND HAD TO BE TOWED TO DEALER WHERE IT HAD BEEN PURCHASED ONLY 6 DAYS EARLIER. ACCORDING TO THE DEALER, THERE WAS A FAILURE OF THE POWERTRAIN CONTROL MODULE (PCM). DUE TO THIS FAILURE, THERE WAS NO LIMP MODE OF REDUCED POWER TO KEEP THE VEHICLE RUNNING FOR BETTER CONTROL. DUE TO THE REPAIR BEING A WARRANTY REPAIR, THE DEALERSHIP KEPT THE DEFECTIVE PART. *TR

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