NHTSA Complaint #10423021 — 1999 CADILLAC ELDORADO

TL* THE CONTACT OWNS A 1999 CADILLAC ELDORADO. WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO OVERHEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND FOUND THAT THE WATER PUMP AND THE OVER PIPE GASKET WERE LEAKING. THEY REPLACED THE WATER PUMP, THE OVER PIPE GASKET AND THE THERMOSTAT BUT THE FAILURE CONTINUED TO RECUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THEY WERE UNABLE TO FIND THE PROBLEM FOR THE FAILURE AND TO TAKE THE VEHICLE TO ANOTHER MECHANIC TO GET A SECOND OPINION. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 184,320.