NHTSA Complaint #10423003 — 2004 FORD F-150 ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10423003
Vehicle	2004 FORD F-150
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 1, 2011
Date Filed	September 2, 2011
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD F-150. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN FOUR OUT OF EIGHT SPARK PLUGS FRACTURED WHILE THE TECHNICIAN ATTEMPTED TO REMOVE THEM TO TUNE UP THE ENGINE. THE CONTACT STATED THAT THE FAILURE OCCURRED DUE TO A DESIGN FLAW. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 09/29/11 *BF THE CONSUMER STATED THE COST TO REPLACED EIGHT SPARK PLUGS WAS % 916.12. UPDATED 10/05/11

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