NHTSA Complaint #10422995 — 2000 FORD EXPLORER STEERING

Complaint Details

ODI Number	10422995
Vehicle	2000 FORD EXPLORER
Component	STEERING
Date of Incident	December 1, 2010
Date Filed	September 2, 2011
Mileage	142,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT SMOKE WOULD EMIT FROM THE STEERING COLUMN INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DENIED ANY ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 142,000 AND THE CURRENT MILEAGE WAS 152,603.

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