NHTSA Complaint #10422627 — 2005 NISSAN ALTIMA

MY CHECK ENGINE LIGHT AND AIRBAG LIGHT CAME ON LAST MONDAY, AUGUST 22, 2011. I WAS DRIVING TO WORK THE NEXT MORNING AND HAD MY CRUISE CONTROL SET. AFTER I WENT OVER A SMALL HILL, IT FELT LIKE MY CAR TRIED TO DOWNSHIFT. AS IT DID, IT DIED. THIS WAS AT 7:30 IN THE MORNING WHEN TRAFFIC WAS HIGH. I HAD CARS ALL AROUND ME WHEN THE CAR DIED. I WAS ALMOST HIT. I WAS SCARED TO DEATH BECAUSE I COULD?VE BEEN KILLED OR KILLED SOMEONE ELSE. THE BRAKES GOT TIGHT AS THEY DO WHEN YOU PUMP UP BRAKES AND THE CAR ISN?T RUNNING SO I HAD NO CONTROL OF THEM EITHER. TOOK MY CAR TO LOCAL MECHANIC HE REPLACED CRANK AND CAM SENSORS. WHEN THIS DID NOT REPAIR THE ISSUE, HE SUGGESTED I TAKE IT TO NEAREST NISSAN MECHANIC. AFTER TRYING NOURSE IN CHILLICOTHE WHO WAS ABSOLUTELY RUDE AND ABSURD, I TOOK IT TO TAYLOR IN ATHENS, OHIO. THEY PUT A FACTORY CRANK AND CAM SENSOR ON AND THIS DID NOT RESOLVE PROBLEM. THEY DECIDED THAT THE ECM IS BAD IN THE CAR. I HAVE PAID FOR THIS CAR TO BE TOWED TWICE, PAID FOR CAM AND CRANK SENSORS TWICE, TALKED TO NISSAN, WHO WAS ABSOLUTELY NO HELP AND RUDE. THE MAN HUNG UP ON MY HUSBAND WHEN HE ASKED TO SPEAK TO SOMEONE ELSE SO HE COULD UNDERSTAND WHAT THEY WERE SAYING. HAVE TO DRIVE ANOTHER 100 MILES ROUND TRIP TO TAKE OTHER SET OF KEYS TO DEALER AND IS GOING TO BE ATLEAST FRIDAY BEFORE THEY GET THE PARTS IN. SO IT WILL BE ALMOST 2 WEEKS THAT I AM WITHOUT A CAR. AS IT STANDS, MY BILL IS NOW $1311.51. THERE WAS A RECALL ON THIS EXACT PART AND DID THE EXACT SAME THINGS AS LISTED ON RECALL. I BOUGHT THIS CAR USED. THIS PART WAS REPLACED IN 2009 AND ARE NO ?OUTSTANDING CAMPAIGNS? FOR MY MODEL CAR. I THINK THIS IS COMPLETELY UNACCEPTABLE. I DON?T CARE IF THE PART IS REPLACED 15 TIMES, IF IT?S FAULTY, IT?S FAULTY. I HAVE DEALT WITH THE RUDE CUSTOMER SERVICE OF NISSAN THAT YOU CAN'T EVEN UNDERSTAND, RUDE SHOP MANAGERS AT NISSAN DEALERSHIPS, AND I DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR ALL OF THIS. I FEEL THAT NISSAN IS STILL ACCOUNTABLE FOR THIS ISSUE. *TR