NHTSA Complaint #10422462 — 2004 NISSAN MAXIMA

TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT UPON COMING TO A STOP, THE VEHICLE WOULD JERK AND WOULD NOT SHIFT BACK INTO GEAR WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WOULD ALSO DECELERATE TO SPEEDS OF 10 MPH AND STALL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THE TRANSMISSION AND MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER WARRANTY. APPROXIMATELY THREE YEARS LATER, THE FAILURES RECURRED. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT A SENSOR WITHIN THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 137,000.