NHTSA Complaint #10422128 — 2006 TOYOTA AVALON STEERING

Complaint Details

ODI Number	10422128
Vehicle	2006 TOYOTA AVALON
Component	STEERING
Date of Incident	June 1, 2010
Date Filed	August 25, 2011
Mileage	58,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

IN JULY 2010 I TOOK MY 2006 TOYOTA AVALON TO WALDORF TOYOTA FOR THE 60,000 SERVICE AND REPORTED A PROBLEM WITH MY STEERING STICKING WHEN TURNING LEFT. THIS PROBLEM OCCURS RANDOMLY. THE PROBLEM WAS DIAGNOSED AS AN ALIGNMENT NEEDED TO CORRECT THE PROBLEM WHICH I HAD THEM PERFORM. HOWEVER, AFTER APPROXIMATELY A WEEK AND HALF I EXPERIENCED THE SAME PROBLEM. I RETURNED THE CAR AGAIN IN EARLY AUGUST 2010 BUT WAS INFORMED THAT THE PROBLEM COULD NOT BE DUPLICATED, CONSEQUENTLY THE CAR WAS NOT REPAIRED. FAST FORWARD TO AUGUST 2011, MORE THAN ANOTHER YEAR LATER, I AM STILL EXPERIENCING THE SAME PROBLEM AND THE SAME EXPLANATION FROM THE DEALERSHIP THAT THE PROBLEM COULD NOT BE DUPLICATED SO THERE HAS NOT BEEN RESOLUTION. THIS IS A SERIOUS SAFETY CONCERN AS WHEN THE STEERING STICKS A VERY QUICK RESPONSE IS NEEDED TO CORRECT THE DIRECTION THAT YOU WOULD LIKE THE VEHICLE GO WHILE IN THE MIDDLE OF THE TURN. I NEVER KNOW WHEN I WILL BE SURPRISED WITH THIS UNFORTUNATE SITUATION. I AM DISAPPOINTED WITH TOYOTA AND CONCERNED FOR MY SAFETY.

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