NHTSA Complaint #10421710 — 2006 NISSAN MURANO

THIS COMPLAINT IS ABOUT THE DRIVER'S SIDE SUN VISOR OF 2006 NISSAN MURANOS. I HAVE FOUND FORUMS WITH MANY PEOPLE EXPERIENCING THE PROBLEM THAT I AM OF 2006 AND OTHER MODEL YEARS WHERE IT FAILS TO STAY UP. THE TENSION OR SPRING IN THE SUN VISOR IS GONE JUST LIKE THAT AND IT FALLS AND BLOCKS VISION WHILE DRIVING. IT FALLS JUST DRIVING REGULARLY, AND ALTHOUGH DRIVERS NEED VISION ALWAYS AND CONSTANTLY WHILE OPERATING THE VEHICLE, IT ALSO FALLS AT TIMES THAT ARE MOST DANGEROUS WHEN VISION IS OF UTMOST IMPORTANCE, I.E. ANY DRIVING ON ROUGH SURFACES, ANY MANEUVERING TO AVOID ACCIDENTS, UNEVEN ROADWAYS, UNEXPECTED BRAKING OR EVEN JUST TURNING. I DON'T BELIEVE THE CONSUMERS OF THESE VEHICLES SHOULD BE RESPONSIBLE FOR THE VERY EXPENSIVE REPLACEMENT THAT NISSAN QUOTES WHEN REPORTING THE PROBLEM. THERE IS NOTHING IN THE WARRANTY ABOUT SUN VISORS OR PROBLEMS IMPACTING VISIBILITY. THE SEAT BELT IS A SAFETY ITEM AND IS COVERED FOR A LONG PERIOD OF TIME, 120 MONTHS (10 YEARS)! THE SUN VISOR BLOCKING VISIBILITY WHILE DRIVING SHOULD BE ALONG THE SAME LINES AS THAT REGARDING WARRANTY, AND THERE'S NOTHING THAT SAYS IT IS OR ISN'T. I AM DEALING WITH NISSAN'S CONSUMER AFFAIRS DEPARTMENT NOW BUT DO NOT HAVE HOPES OF GETTING THIS RESOLVED WITH THEM. I HAVE HAD TO REPLACE A VERY EXPENSIVE BALLAST FOR THE DRIVER SIDE HID BULB (COST ONLY MITIGATED BY BUYING USED), THE FUEL SENSOR, HAVE A RATTLING WINDOW FROM THE BEGINNING THAT THE DEALER FIXED BUT THE FIX DIDN'T LAST, AND HAVE HAD OTHER ISSUES WITH THE NISSAN DEALERSHIP I BOUGHT AND SERVICED THE CAR FROM. IT'S ONE THING AFTER THE OTHER AND I HAVE NOT FILED A COMPLAINT ABOUT THE OTHER ITEMS, BUT THIS IS A SEVERE SAFETY ISSUE AND IT'S TIME TO PUT MY FOOT DOWN. IT IS NOT AN OLD CAR, THERE IS NO REASON I, OR ANY OF THE OTHER MURANO OWNERS SHOULD BE PERSONALLY LIABLE FOR THIS SERIOUS VISIBILITY WHILE DRIVING ISSUE.