NHTSA Complaint #10421624 — 2011 NISSAN VERSA

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT WOULD SPORADICALLY RECLINE WITH FORCE AND WITHOUT ACTIVATION. THE CONTACT HAD RECENT BACK SURGERY AND WAS UNABLE TO DRIVER, THEREFORE HE HAD TO RISE IN THE PASSENGER SEAT AND WHENEVER THE FAILURE WOULD RECUR, IT WOULD CAUSE HORRENDOUS PAIN TO THE CONTACT. THE DEALER REPLACED THE PASSENGER SEAT HOWEVER, THE FAILURE CONTINUOUSLY RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AUTHORIZED THE FIRST SEAT REPAIR BUT WOULD NOT ASSIST WITH ANY FURTHER REPAIRS. THE CURRENT MILEAGE WAS 4,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 3,800.