NHTSA Complaint #10421370 — 2010 BUICK LUCERNE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 10421370
Vehicle 2010 BUICK LUCERNE
Component SEATS
Date of Incident
Date Filed
Mileage 2,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT DRIVER'S HEADREST WAS NOT DESIGNED PROPERLY AND REMAINED TILTED FORWARD WHILE DRIVING, CAUSING TENSION IN THE NECK AREA. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNAVAILABLE.

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