NHTSA Complaint #10420288 — 1999 ACURA TL

THE DRIVER OF THIS CAR HAS OWNED THE CAR FOR 1 YEAR. THE DRIVER EXITED HIS CAR AT A GAS STATION AFTER TURNING THE CAR OFF, REMOVING HIS KEYS FROM THE IGNITION AND LOCKING HIS VEHICLE. HE CAME BACK OUT OF THE CONVENIENCE STORE TO FIND THAT HIS VEHICLE HAD ROLLED BACKWARDS DOWN A SLIGHT GRADE TO COLLIDE WITH ANOTHER CAR, CAUSING A LOT OF DAMAGE TO THE REAR END OF THE DRIVER'S CAR (EST. $3,000). HE FOUND UPON INSPECTION THAT THE CAR HAD NOT BEEN REMOVED FROM DRIVE, BUT YET THE CAR ALLOWED HIM TO REMOVE HIS KEYS FROM THE IGNITION. UPON RESEARCHING LATER, HE FOUND THAT HIS CAR HAD BEEN SUBJECT TO A RECALL FOR THIS VERY REASON IN 2004. HE IS NOT AWARE IF THE PREVIOUS OWNER HAD COMPLIED WITH THE VOLUNTARY RECALL. HONDA MADE NO EFFORT TO INFORM THE NEW OWNER OF THE RECALL OR IF IT HAD BEEN FIXED, BUT TOOK THE TIME AND EFFORT TO OFFER HIM AN EXTENDED WARRANTY WHEN HE PURCHASED THE CAR. HE'D LIKE TO KNOW IF THE VEHICLE'S BEEN FIXED OR NOT, AND IF A REPLACEMENT PART HAD BEEN INSTALLED.