NHTSA Complaint #10420272 — 2003 TOYOTA COROLLA

LETTER FROM CONGRESSMAN ON BEHALF OF CONSTITUENT RE SUDDEN UNCONTROLLED ACCELERATION OF A TOYOTA COROLLA AUTOMOBILE DOT/I#2011-2068. *KB THE CONSUMER STATED SHE WAS TRAVELING AT THE POSTED SPEED LIMIT, WHEN THE SIGN AHEAD INDICATED TO REDUCE SPEED AHEAD. THE CONSUMER REDUCED HER SPEED TO THE POSTED LIMIT BY PRESSING DOWN ON THE BRAKE. AS SHE ATTEMPTED TO BRAKE, THE VEHICLE CONTINUED TO INCREASE IN SPEED AND A LOUD NOISE WAS PRESENT. THE CONSUMER STATED SHE CONTINUED TO PRESS HARDER ON THE BRAKE AND SHE COULD FEEL THE ABS ACTIVATING. THE ABS SOUNDED LIKE A HIGH PITCHED NOISE AND PULSATING VERY FAST. THE CONSUMER FINALLY CAME TO A COMPLETE STOP, BEFORE GOING THROUGH AN INTERSECTION. HOWEVER, THE ENGINE WAS EMITTING A LOUD ROARING SOUND. THE CONSUMER SHIFTED THE GEAR FROM DRIVE 1 TO DRIVE 2 AND THE VEHICLE SHUDDERED. SHE TRIED TO SHIFT TO PARK, BUT AS SHE GOT TO REVERSE THE VEHICLE TRIED TO BUCK, SO SHE PUT THE GEAR IN NEUTRAL AND TURNED OFF THE VEHICLE. THE CONSUMER STATED HER CRUISE CONTROL WA ACTIVATED AT THE TIME OF THE INCIDENT. HOWEVER, THE DEALER STATED THE PROBLEM HAD NOTHING TO DO WITH THE CRUISE CONTROL. *JB UPDATED 11/10/11 *BF UPDATED 11/16/11