NHTSA Complaint #10420113 — 2002 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING AT NIGHT APPROXIMATELY 65 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING; THEREFORE, THE CONTACT ACTIVATED THE HIGH BEAM HEADLIGHTS AND CONTINUED TO DRIVE. THE VEHICLE WAS PREVIOUSLY REPAIRED TWICE IN 2009 FOR THE SIMILAR FAILURE WHERE THE DIMMER SWITCH ASSEMBLY WAS REPLACED EACH TIME. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 77,936.