NHTSA Complaint #10420014 — 1998 FORD WINDSTAR

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10420014
Vehicle	1998 FORD WINDSTAR
Component	STRUCTURE
Date of Incident	August 10, 2011
Date Filed	August 18, 2011
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT THE ENGINE MOUNT FRACTURED DUE TO RUST, CAUSING THE STEERING WHEEL AND PASSENGER TIRE TO TURN AT AN ABNORMAL ANGLE. A LOCAL MECHANIC DIAGNOSED THAT THE ENGINE MOUNT WOULD NEED TO BE REPLACED. NEITHER THE DEALER NOR MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000. THE VIN WAS UNAVAILABLE.

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