NHTSA Complaint #10419916 — 1999 SUZUKI ESTEEM

SUB FRAME OF 1999 SUZUKI ESTEEM HAD RUSTED THRU .I WAS DRIVING AT 70 MILES PER HOUR WHEN THE SUB FRAME CRACKED AND PUSHED THE PASSENGER FRONT TIRE BACK AGAINST THE FENDER CAUSED THE FRONT TIRE TO LOCK UP WHICH CAUSED ME TO WRECK. I SPOKE WITH SUZUKI AND GAVE THEM MY VIN NUMBER AND WAS TOLD THAT PART WAS ON RECALL AND TO HAVE MY CAR TOWED IN AND THEY WOULD FIX THAT PART. TWO DAYS LATER I WAS CALLED AND TOLD THAT THE RECALL HAD EXPIRED 3 MONTHS EARLIER. I WAS NEVER NOTIFIED AND WAS ALSO WONDERING HOW A RECALL ON A SAFETY ISSUE COULD EXPIRE. I HAVE SEEN HUNDREDS OF COMPLAINTS ON FORUMS ABOUT THE SAME ISSUE AND IT IS ALWAYS THE PASSENGER SIDE. *KB