NHTSA Complaint #10419854 — 2004 AUDI A4

MY VEHICLE IS A 2004 AUDI A4 CABRIOLET WITH A 1.8T ENGINE. WINDSHIELD WIPERS STOP WORKING. WHILE DRIVING ON THE PA TURNPIKE IN THE RAIN MY WINDSHIELD WIPERS STOPPED IN THE MIDDLE OF THE WINDSHIELD AND WOULD NOT MOVE. I WAS LUCKY IT WASN'T AT NIGHT BECAUSE I WAS UNABLE TO SEE THE LANES IN THE ROAD OR OTHER CARS IN FRONT OF ME. I PULLED OVER AND WAITED FOR THE RAIN TO STOP. WHEN I CONTACTED THE AUDI DEALERSHIP TO ASK WHAT THEY THOUGHT IT COULD BE I WAS TOLD THAT IT WAS MOST LIKELY CAUSED BY THE WINDSHIELD WIPER TRANSMISSION BECOMING CORRODED WITH RUST AND BEING UNABLE TO MOVE. THE SERVICE TECHNICIAN SAID THIS WAS A COMMON PROBLEM WITH THESE CARS AND THEY HAD JUST FINISHED REPAIRING ONE THIS WEEK (SOUTHHILLS AUDI, PITTSBURGH PA) I MADE AN APPOINTMENT AT THE DEALERSHIP TO HAVE MY VEHICLE INSPECTED AND 2 WEEKS LATER AFTER THE INSPECTION WAS TOLD THAT THE WIPERS HAVE DEFINITELY STOPPED WORKING BECAUSE OF THE AMOUNT OF RUST ON THE WINDSHIELD WIPER TRANSMISSION. I WAS QUOTED 600 DOLLARS TO FIX AND LEFT TO DRIVE HOME SINCE THEY DIDN'T HAVE THE PARTS. *KB